Frequently Asked Questions
What services does Social Value Malaysia offer?
We provide a range of services, including:
- Accredited training in social value principles
- Consultancy to help organizations measure and manage their social impact
- Mentorship programs
- International Membership
- Community needs assessment
- SROI advisory
- Assurance and accreditation services to verify the quality of social value reports.
For more details on our services, see our Courses and Certifications or our Case Studies
How can I become a member of Social Value Malaysia?
You can join our global community by signing up for membership. Membership offers access to discounts, mentorship, international networking opportunities, and member-only resources.
What are the benefits of membership?
Members gain access to exclusive resources, discounted rates on training and consultancy services, opportunities for mentorship, and the ability to connect with leading practitioners worldwide to enhance their expertise in social value measurement and management.
What training programs are available?
Members gain access to exclusive resources, discounted rates on training and consultancy services, opportunities for mentorship, and the ability to connect with leading practitioners worldwide to enhance their expertise in social value measurement and management.
How can Social Value Malaysia assist my organization in measuring social impact?
Our consultancy services collaborate with organizations to make social value understandable, measurable, and achievable. We help you discover your true social value, regardless of where you are on your social value journey, ensuring you reach your full potential in creating impact.
What is Social Return on Investment (SROI)?
SROI is a framework for measuring and accounting for the social, environmental, and economic value created by an organization. It assigns monetary values to outcomes, allowing for a comprehensive understanding of the impact generated relative to the investment made.
Have a question not covered here? Drop us a “Hello” at impact@socialvaluemalaysia.org
What is the difference between Level 1 and Level 2 Social Value and SROI Training?
Level 1 Social Value Foundations is a one-day training held together on the first day of the more comprehensive Level 2 Social Value and SROI Practitioner Training.The Level 1 training is meant for people who wish to understand the basic theoretical knowledge of SROI. The Level 2 training is meant for those who wish to apply SROI methodologies to their projects.
Do I need to complete Level 2 Social Value and SROI Practitioner Training before taking the Level 1 Social Value Associate certification?
While we highly recommend taking the Level 2 Social Value and SROI Practitioner Training, it is not compulsory.
- If you have been in the Social Value and IMM field long enough, you should be able to complete the assessment without an issue.
- If you are completely new to the field, and your knowledge of Social Value is fresh, we suggest to take your time and go through the intensive training, which provides you with ample opportunity to ask the trainers questions and apply your knowledge in your own Personal Application Project (PAP)
Why is the training spread over multiple days?
We want to provide ample opportunity for applicants to really digest the information without being overwhelmed. This also helps busy professionals who may not be able to commit to a full 3-day training
Can I upgrade from Level 1 Foundation Training to Level 2 Social Value and SROI Practitioner Training?
Yes, if you have completed the Level 1 Foundation Training, you can upgrade your package to include the Level 2 Practitioner Training at a pro-rated value. Drop us an email at anytime so that our team can assist you in your enrolment
What happens if i cannot attend some of the training days?
Our training recordings are uploaded within 24 hours. You can review the recording at your leisure! You are still expected to submit all required assignments at the given due date.
[IMPORTANT] HRDF Grantees must maintain a minimum of 75% attendance throughout the training. HRDC does not accept medical certificates or any other reasons for absence. Failure to meet the attendance requirement may result in the grant being void, and your employer will be responsible for covering the full cost of the training.
What are your Cancellation/Refund policy?
If the training is cancelled by us, we will provide a full refund to you.
If you decided to cancel or withdraw from the training before it has been conducted, a partial refund will be provided. Any processing fees will be deducted from your final refund amount.
If you decided to cancel or withdraw from the training halfway through, no refunds will be provided
Have a question not covered here? Drop us a “Hello” at impact@socialvaluemalaysia.org
What is the main difference between Level 1, Level 2 and Level 3 on the Social Value Pathway?
Level 1 Social Value Associate Status is for individuals who want to demonstrate their theoretical knowledge of Social Value and SROI to their network.
Level 2 Social Value Accredited Practitioner and Level 3 Social Value Advanced Practitioner are professional qualifications for those actively engaged in Social Value – whether through practice, advocacy, or advancing the Social Value Movement in their field.
Only Level 3 Advanced Practitioners are authorized to conduct SROI training.
Do i need to complete the Social Value trainings to take the Level 1 Social Value Associate Exam?
While we highly recommend taking the Level 2 Social Value and SROI Practitioner Training, it is not compulsory.
- If you have been in the Social Value and IMM field long enough, you should be able to complete the assessment without an issue.
- If you are completely new to the field, and your knowledge of Social Value is fresh, we suggest to take your time and go through the intensive training, which provides you with ample opportunity to ask the trainers questions and apply your knowledge in your own Personal Application Project (PAP)
What is the process to apply for the Level 2 Social Value Accredited Practitioner status?
Unlike the Level 1 Social Value Associate status, the Level 2 Social Value Accredited Practitioner status requires applicants to conduct, monitor, evaluate and report on a project based on the 8 social value principles.
The timeline for successfully attaining this status depends on many factors such as whether your project has been completed, the duration of your project, whether you are conducting a SROI forecast or evaluation.
For more information, click here
Get in contact with us for a free consultation!
Have a question not covered here? Drop us a “Hello” at impact@socialvaluemalaysia.org
